The food was just as regular airline food, so we always bring our own sandwiches just in case, but great coffee.Our luggage was routed all the way to its destination, and was there waiting for us upon arrival at our final destination. Boeing 777-300ER. The journey took me from Victoria Falls in Zimbabwe to Ethiopia’s capital Addis Ababa, with a brief stop-over in Botswana’s capital Gaborone. I explained to her that my mom needed a seat with enough leg space, and she not only found her a front row seat, but also for my dad (Every time we request this during booking, we would be told that it will be taken care of, but it never does). Ethiopian Airlines has configured their widebody with Cloud Nine Business Class and Economy Class. I’m not going to spend thousands of dollars on an airline not on my continent, and uncertain if we will be able to reschedule the trip. I will never use their service again. New Tahitian Dreamliners Air Tahiti Nui. seat nk beta. THIS AIRLINE IS WORSE THEN RYANAIR. 6) overall, please spare yourself the trouble, and use an European or Asian airline. more. The worst airline ever. What impressed us mostly was: the incredible service supplied by the flight attendants who were constantly busy serving travellers, and keeping the bathrooms clean--yes you heard right. Social media. I don't know if that was true of the Airbus 777-200LR, but next time I would definitely opt for row 1.The food was good to excellent, and there was a reasonable entertainment system, although we didn't use it, I got the ticket from another company and they had combined flight with Ethiopian airlines from Frankfurt to Addis. But i do not really blame the individuals, i asked around little bit when i was in the country and it was claimed that all personal are underpaid, they work very long hours and there is no proper trainings!! They have big airplanes with more space and good service. Inflight entertainment not working. For your next Ethiopian Airlines flight, use this seating chart to get the most comfortable seats, legroom, and recline on . If you want to cut services offered then you should cut the cost of the business class fares to reflect this. We didn't know what to expect from Ethiopian Airlines but the flights were on time and the service was excellent. Check out our Ethiopian Airlines seat maps - the most detailed, up to date, and popular Ethiopian Airlines seating charts and cabin layouts available. That’s your only hope of getting a refund. Let that sink in, 4hours, we all had masks on due to COVID, stuck in the plane for 4 hours We had business class tickets booked for June/July for a much anticipated trip to Africa. The boarding started earlier than the time on booking and they dont announce that on the microphones for some reason, so you can't take faster line. Once in the US I called the customer service to find out how I could get reimbursed. However, we didn't have to get off while refueling (as used to be true in a lot of foreign airports). Shocking quality of food for business class. First problem was the Inflight entertainment. Cloud Nine seats transform into fully-flat beds for comfort on overnight flights. 1) Both my flights were delayed We left on time, arrived on time. They have made several agent errors on my ticket. On that plane the best seats were probably in row 1, since the space for the feet, which didn't have to fit between the seats in front, was much larger. How is Ethiopian Airlines charging me a full upgrade cost when the product I am receiving is not business class in any way. Apart from an apology of their late reply they didn't do anything. Frankfurt to Addis Abba on 05th July 2020. The Ethiopian Airlines Boeing 737-800 features 154 seats in a 2 cabin configuration. Obviously, it turned out to be a horrible flying experience. All crew was eating from the business class as I've seen it every time I had to get up to get a glass of water. People have long memories and as a collective, stuff like this will never be forgotten. The headache starts when you try to check in as it now takes about 2 hours checking in your luggage waiting in line with not enough workers at the counter. They also had a nice cabin with comfortable seats, and there was a new stream to your device entertainment system. 2) The staff barely speak English and their are among the rudest crew in the airline industry. I tried to call their global customer service number in Addis Abba and waited for over 6 hours on hold before the calls being cut off! DON'T FLY ETHIOPIAN AIRLINE, I flew from London Heathrow to Addis Ababa with Ethiopian airlines. The third leg of my Business Class journey with Ethiopian Airlines was operated by one of the carrier’s Boeing 737-800. Read reviews of seat 27C and find a better seat with our Ethiopian Airlines seating charts. The seat on the 787 was as expected. For your next Ethiopian Airlines flight, use this seating chart to get the most comfortable seats, legroom, and recline on . I will NEVER book with them again. I realise that there may be concerns of the Covid-19 virus and how to handle on-board service, but I had just flown on a Lufthansa connecting flight from Lisbon, and i was given the full Business class experience as normal. Ethiopian Airlines Boeing 787-9 Seat Reviews Aw snap, this map is still being built Click the button below to move this seating chart to the front of the queue — map requests are usually filled within 1 day. I recorded and I am going to post the line after I upload to youtube. However, Veronica proved me wrong - she was extremely helpful and accommodating. 3) Our flight was delayed by 4 hours due to their bad check in systems (I guess their computers were down), but they kept us waiting in the airplane for 4 hours without the air conditioning on. I was told we could only get vouchers. I would not recommend flying with them if you are looking for comfort and a good travel experience. I received a confirmed ticket to fly from Conakry, Guinea to W. DC but the flight from Conakry had never made it. 240 Seats. The food was inedible and everybody sent it back exactly the way it was dished. Detailed seat map Ethiopian Boeing B787 8. They wont help you when you need them. Have now taken them to court for repayment of the difference. Comment. Based on my measurement of multiple seats, seats range in width from 17 inches to 17.5 inches. soon I slept and was woken abruptly by the stewardess giving out snacks. Ethiopian Airlines … Even when we reschedule our trip for November or future, I will pay more for other flights from other airlines. At the airport we were informed that we were not on the flight, after about 2 hours we were offered 2 economy seats and were told that we should apply for a refund of the difference when we got to London.This we did but were told we could only have travel vouchers! Ethiopian Airlines' Boeing 737-800 operates on medium-haul flights. I was travelling with my Mom in January and the service- or what they call it service- was unspeakable. Also, the travellers themselves, as a group, were so quiet, and not demanding, it was an absolute pleasure. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The only way to contact them is either an abroad phone line or by app through their website. Based on the seat map, you really have no way of knowing whether you flight will have the old or new business class seats, and my 13hr flight to Addis Ababa featured the old seats. Seat charging ports not working. They are fully aware of the DOT statement, they quoted it to me. This was my worst experience I ever had with an airline. This version of the Bombardier Q400 is configured with seating in Cloud Nine Business Class and Economy Class. You can pick up your Rail & Fly ticket from any DB long-distance ticket machine as from 72h before your journey begins, so the ticket for your return journey will only … No hard liqor just wine and some terrible tasting beer. Take any option you have to avoid this airlines and their terrible airport! Would not recommend this airline to anybody. The airline also flies the larger 787-9. For further details on seats, please go to the in-flight service page and select the class and aircraft type. The seat on the 787 was as expected. I saw many people use the entertainment system which seemed to have an extensive selection, but all we wanted to do was to eat, drink, and sleep - the plane departing at 11pm from Addis. People warned me not to use Ethiopian but as a Nigerian, I thought I should give them a try. I had to book another return flight with Emirates. I wanted to upgrade us to business class for our return flight, but the hassle with it is not worth it. Ethiopian Airlines Boeing 787-8 widebody aircraft operate on long-haul routes. I frequently fly ET, and had the impression that customer service could be improved. I called them both after choosing English as a form of communication they still spoke Amharic after telling them I spoke English with them they stared talking English. Ethiopian Airlines has received the continent's first Boeing 787-9 Dreamliner plane. Have fun with your slow demise Ethiopian and here is a sage advice you can learn from: Airbus A350 900XWB. The food made me sick to the stomach and for 2 days I couldn’t eat or smell a thing without throwing it up. Seat Review Ethiopian Airlines Business Class Aboard The Boeing 787 8 Dreamliner. 4) The airline is cheap so you get the cheapest service. But other than that the seats were about identical to LOT’s – the seat … Worst service ever. She is an example of what an excellent customer service is like. Weird considering I paid $3,000 for my flight Bummer! All the screens were not working so the only way I could enjoy myself was by watching things I downloaded on my phone. SeatGuru Seat Map Ethiopian Airlines - SeatGuru Ethiopian Airlines Seat Map Boeing 787-8 (788) Ethiopian Airlines Airplane Boeing 787-8 (788) Ethiopian Airlines with 2 classes and 270 seats on board. On the return trip (flight 500) the plane was a Boeing 787 with seating 2-2-2 so the seats were a little wider and the seat-to-seat spacing seemed to be better. Boeing 777-200LR. Now I have to buy a new ticket to get back to the US. Below you will find an interactive seat map of the aircraft cabin with marked drawbacks and features. 10/10 for this company ! the seats of the rows 5-11, are the seats of pearl business class. Earlier in the year I experienced Ethiopian Airlines Business Class on their regional service both from Hargeisa, in Somaliland, to Kigali, in Rwanda and then back from Kigali to Dubai via Addis Ababa on both ways. On the return trip (flight 500) the plane was a Boeing 787 with seating 2-2-2 so the seats were a little wider and the seat-to-seat spacing seemed to be better. I spent 8 hours transit in Addis Ababa airport and was promised a hotel to stay in. On January 7th 2018, I flew Business Class in an Ethiopian Airlines Boeing 787-8 Dreamliner from Vienna (Austria) to Dar Es Salaam (Tanzania) with a short layover at Ethiopian Airlines’ hub in Addis Ababa (Ethiopia). My flight was cancelled by Ethiopian Airlines and I’ve called and messaged them several times for a refund. Nothing was mentioned about the lack of service onboard this flight. They also cancel your flight when its still available in the webside and ask you to pay more for new dates. ... Ethiopian App. The restaurant in the hotel had horrible meals on their menu and totally not worth the price. Widebody aircraft Boeing 787-8 (788) Ethiopian Airlines aircraft with 2 cabin classes: cloud nine business, economy. However, it's a shame that such a great airline is saddled by such a terrible hub airport like Addis Ababa, which is currently undergoing a renovation that doesn't seem to have changed the problem of congestion and lack of jetbridges. Today (January 24, 2018): Review of Ethiopian Airlines’ Business Class in a B787 Dreamliner from Vienna to Dar Es Salaam via Addis Ababa. For a two hour flight, we even got a full meal, something you'd never get in economy class in the US. Dinner was served. For further details on seats, please go to the in-flight service page and select the class and aircraft type. Below you will find an interactive seat map of the aircraft cabin with marked drawbacks and features. I wish all of ET employees learn from her, and she undoubtedly deserves praise and additional compensation for her outstanding service, and efforts to improve the image of Ethiopian airlines. On this flight Business class was 2-2-2 seating. Moral of story - 1 month prior to our trip I finally got an email saying my flight was officially cancelled. I didn't get much sleep on the trip (although my wife, who is much shorter and smaller had no trouble with sleep). "You can fool some of the people all of the time, but you can't fool all of the people all of the time. All the way from beginning to end this is how they communicate you. Collecting your train ticket. I contacted their customer service team who only acknowledged my email and replied 2.5 months later. It was worst experience i had. The only palatable thing was the chocolate mousse. Seat Map and Seating Chart Boeing 767-300ER Ethiopian Airlines. Reserve Seats Book Now Seat Map Information. I have decided to fly with this Airlines because I believe in supporting them to stay flying effectively. The flight was smooth with no turbulence alhamdulilah. The seats of the first seven rows, i.e. [Seat … $1000.00 more for a trip that is 20 hours longer was the norm for flights I looked at. I can’t imagine how they are to people in economy Ethiopian Airlines Boeing 787 9 Seat Map Ethiopian airlines has configured their widebody with cloud nine business class and economy class. ... [Seat 1A on a Boeing 787-8] Like (1) Downvote. Flights to Sao paulo; Flights to Tel Aviv; ... Seat Map . I feel this has been a bait and switch. Reserve Seats Book Now SELECT. They talk about being the best and expanding with not care for their customers and horrible horrible service. Ethiopian is an all-around great airline that definitely deserves its status as Africa's leading carrier. The second version of Boeing 787-9 is a two-class version of the airplane. I will never fly with Ethiopian airlines ever again. Luggage also in time. Connect with us on social media Facebook Thank you for making my parent's trip comfortable. They never bother to call me to plan something else, they never try to communicate on it. I bought a ticket from Indianapolis to Cotonou , and was told 3 days before my trip that I my trip has been cancelled. This incident repeated 3 more times. Maybe i own Ethiopian airlines a thank you, that they help me understand how these details are important, service ,food and interaction with the staff was excellent, its make me to come back again to travel with Ethiopin airlines. 2) bad customer service. Plane was very confortable but stuff were very rude and service was very bad. The plane itself was dirty, the sets and the alley. The first two aren't tremendously helpful. Demand your money back, eventually they will give it. 184 Seats. This is really disrespectful from the customer service to the customers. Had confirmation and allocated seats. Rather have several lounges open with a limited restriction on number of guests allowed at a time. For your next Ethiopian Airlines flight, use this seating chart to get the most comfortable seats, legroom, and recline on . The rice was bland so were the vegetables. I would give them zero stars, literally..I flew with business class and here is how the experience was: Today (December 22, 2020): Review of Ethiopian Airlines’ Boeing 737 Business Class from Victoria Falls to Addis Ababa.. They won't survive this crisis and given the choice, I'd rather ride a donkey for 40 days to my destination than get on board an Ethiopian flight. This was not provided. This article was first published in December 2018 and was updated in November 2019. 3) I discovered the toothpaste they offered me was past its expiry date by 4months. Ethiopian 787 Features; Deals & Offers. The ethiopian airlines boeing 787 9 features seats in a 2 cabin configuration. Travelling with a disabled elderly parent is stressful enough and they have no compassion or manners for that matter. I realise that there may be concerns of the Covid-19 virus and how to handle on-board service, but I had just flown on a Lufthansa connecting flight from Lisbon, and i was given the full Business class experience as normal. Aug 25, 2019 - Ethiopian Airlines Fleet Boeing 777-300ER configuration, seat map, seating chart, seat pitch, extra legroom, cabin interior, cloud nine business, economy class. Ethiopian Airlines Fleet Boeing 737-800 configuration, seat map, seating chart, seat pitch, extra legroom, cabin interior, cloud nine business, economy class. Most of the time i felt that i am doing something or and someone is mad at me. It is wrong to use the Covid-19 threat to still charge business class fares but bring down the level and items served in this class. I requested a refund after they heard the word "refund" they hung up the phone on me. Economy class on Ethiopian’s 787-8s is arranged in two large cabins, each with 3-3-3 seating. All flight attendees were gathering in the alley with their tea/coffee having laughs and chats and when I asked for water I was told they have no time and I will get some when they will have time. VNA’s B787 fleet now operates flights between airports in Vietnam as well as throughout Europe and North East Asia. They have stopped replying to me now. Ethiopian Airlines 787 Business Class Seat. Seat Map and Seating Chart Boeing 787-8 Dreamliner Ethiopian Airlines. On most domestic flights, especially American domestic, the bathrooms are horrible, and I dread visiting them. #3 is probably the best resource I've found to date for seat information for Ethiopian's 787. We were Lucky it was an overnight flight so we didn’t get too bored. On this page, you will find seat map information on the Boeing 787-10(781) aircraft. There no explanation on anything, i had Amharic speaking friend with me, i checked with him in case it is language issue but no, they just have no idea what service means. The staff are unhelpful as well. Worst experience I have ever had with customer service. I was directed to the Senator lounge at Frankfurt airport where I was horrified to find every single business class passenger flying that evening, attempting to squeeze in the few seats available. They haven’t accepted the package. 6 visits to the same bathroom in 13 hours, and honestly very clean. The Passenger Friendly Features of The 787. They said they i was "Next in line" to be answered for over two hours! airlines. ET did not bother to inform me that the flight was cancelled. Other airlines I fly with are much more gentle in this situation. Boarding was chaotic, which is the norm on Ethiopian, but the arrivals process at NBO was actually decent, as Ethiopian uses Kenya Airways' much more modern wing of the airport for arrivals. Seat Map of Boeing 787-8 (788) On this page, you will find seat map information on the Boeing 787-8 (788) aircraft. When you Call their customer service they hung up. Also, look at the terrible looking seat in my attached picture, I wiped down my seat handles and they looked like I put the wipe in a bucket of sand. It was chicken with boiled rice amongst other little snacks. My seat on the flight to Lome was 17.25 inches wide while my seat on the flight to Newark was 17 inches wide. Avoid it at all costs. I need my refund as soon as possible. 169 Seats. Aug 25, 2019 - Ethiopian Airlines Fleet Boeing 787-8 Dreamliner configuration, seat map, seating chart, seat pitch, extra legroom, cabin interior, cloud nine business, economy class. This time, I got to fly on the Ethiopian Airlines Business Class 787-800 Dreamliner aircraft. No TVs for a 12 hour flight from IAH to LOS, in business class. I had originally booked an economy class seat, but decided to upgrade to Cloud Nine as I wanted to relax and enjoy my flight in comfort.The check-in gentleman in Frankfurt was friendly and processed my $580 upgrade fee. I ought to file a complaint with the Consumer Protection agency now since the amiable resolution is not working out. Make no mistake, these are still comfortable seats for lounging and working. Boarding went smoothly. Lot Polish Airlines Fleet Boeing 787 8 Dreamliner Details. They will clutch onto the cash like their lives depended on it and force you to settle for a travel credit. I have flown with Ethiopian Airlines a few times mostly because their flight tickets are affordable and they have more regular flights from various African cities to other Continents. We wanted to watch the map display, but it was not working on our monitors - although it was working on the monitors of other passengers.The food offerings were good to excellent (although we both passed on the Injera - an Ethiopian staple - that we had had a number of times in our 3 weeks in Ethiopia, and were a little tired of (although it is said to be very healthy).. Boeing 787 8 Dreamliner Seat Map Ethiopian masuzi November 15, 2018 Uncategorized Leave a comment 4 Views Seat map analysis boeing 787 dreamliner in the ethiopian airlines airlinesfleet com ethiopian airlines seat map photos Normally very first person you see when you enter a plane smiles and welcomes you, when we get in the plane, first thing i heard was "your ticket" i didn t quite understand what she means. Widebody aircraft Boeing 787-8 (788) Ethiopian Airlines aircraft with 2 cabin classes: cloud nine business, economy. Article by AirlinesFleet.com Boeing 737 600 Sas Airlines Oslo Airport Airline Alliance National Airlines Korean Air Passenger Aircraft Air India Southwest Airlines each time. Ethiopian Airlines Fleet of B787 (Active) - Aviation website for aircraft and airline information (flight, photo, travel, fleet listing, production list of Airbus Boeing Douglas Embraer Dash, ATR, Sukhoi, Saab...), plane photos, flightlog database, aviation news, civil aviation forum, aviation store. ", My flight was canceled by the airline and rebooking or getting refund was just a nightmare. Ethiopian Airlines Boeing 787-8 (788) Seat Map; Info; Photos; Click any seat for more information. Luckily, this flight departed in the afternoon, as Addis Ababa gets even crazier during the late night hub hours. The plane was modern, although well-travelled. 5) finally, we arrive at the destination and my luggage’s which should be priority as I was in business class came out about 20minutes after some non-priority bags came out. The process boarding the plane was good, many seats empty so I could have a whole row to myself. Boeing 787 8 Ethiopian Airlines Seat Map Ana Fleet Boeing 787 8 Dreamliner Details And Pictures. seatlink. Bravo Ethiopian airlines! They offer business class as a whole experience and product. Aug 25, 2019 - Ethiopian Airlines Fleet Boeing 787-8 Dreamliner configuration, seat map, seating chart, seat pitch, extra legroom, cabin … The Tripadvisor website may not display properly. Echoing the statements of others, their customer service is nonexistent and if you're calling about a refund, don't bother. Full of marks on the seats, no aircondition nd it was uncomfortably hot during the 8 hour flight from Addis Ababa. The seating in Business Class as 2-3-2 meaning the seats were a little narrow (for me - a fairly large person at 215lbs and 5'10". My experience flying with them during the Covid-19 pandemic was nothing short of Horrible!! They did offer a voucher however when I looked up flights going to Accra this month and next few months the price was doubled and the travel time also doubled. When autocomplete results are available use up and down arrows to review and enter to select. Boeing 777-300ER (77W) American Airlines Boeing 737 MAX (7M8) American Airlines Boeing 787-8 (788) Qatar Airways Airbus A330-900neo (339) TAP Portugal Airbus A321neo AirAsia; Boeing 777-300ER (77W) Turkish Airlines Boeing 737-800 (738) TUI Airways Boeing 777-200 (777) American Airlines Boeing 787-8 (788) TUI Airways Airbus A330-200 (332) Hawaiian Airlines The airport in Addis Ababa was not so comfortable, but again the flight left on time, and the attendants were courteous and hard-working, dressed beautifully and immaculately. Comfortable, but unfortunately that is where the pleasant onboard experience ended. Arrogant supervisors of the like Caleb are destroying the company image. Ethiopian Airlines fleet consists of 104 aircraft with 12 Airbus A350 900, 4 Boeing B787-9, 19 Boeing 787-8, 4 Boeing 777 300ER, 6 Boeing 777 200LR, 6 Boeing 767 300ER, 16 Boeing B737 800, 10 Boeing 737 700, 4 Boeing B737 MAX 8 … They don't care about customers or complaints. Ethiopian Seat Maps Seatmaestro. Crew did not wear gloves at any time during service. Ethiopian Airlines Boeing 787 8 Dreamliner Et Aor On Take Off From Economy Ethiopian Airlines Boeing 787 File Ethiopian Airlines Et Ash Boeing 787 8 Dreamliner Boeing Has Deep 60 Year Roots With Ethiopian Airlines Quartz Africa Ethiopian Airlines Announces Its Schedule For The Boeing 787 … I repeatedly asked the steward if the food was halal but he didn’t give a definite answer. Bought 2 single business class tickets to fly to London. Please find another airline. Although getting in touch with the airlines was not easy, nor did they answer my emails, the actual flight was very pleasant. Firstly, no hot towel served. 1) their systems did not work, so check in took me 2 hours despite flying with business class, and they offered no sympathy or explanation whatsoever, which brings me to my second point I am not sure if i have heard please, thank you or any similar phases at all. Ethiopian 787 business class Cloud Nine seats For what it’s worth, LOT Polish fits a total of 18 business class seats spread across three rows in the same area that Ethiopian fits four. Upgrading your browser will ensure the best possible experience on our website: One of the more pleasant flights we ever experienced. But I was so disappointed. I was waiting 20 minutes for a glass of water and eventually had to get up from my seat to ask for one. Anyways, great flight, but mediocre ground experience. Communication was poor, as could be expected, regarding if the flight was cancelled (Uganda is closed to outsiders). When you fly these airlines, you see what good customer service is. Toilet behind seat 5L, not flushing. Widebody aircraft Boeing 767-300ER (763) Ethiopian Airlines aircraft with 2 cabin classes: cloud nine business, economy. Only the seat was business class. Never have I wished that an airline company would go under as much as Ethiopian. I have flown on airlines like Swiss, Lufthansa, KLM, Emirates and Qatar. Ethiopian Airlines is a national regular airline that was founded in 1945 in Ethiopia. No menu. The food is terrible and no in flight entertainment and somehow they blame that on COVID. Below you will find an interactive seat map of the aircraft cabin with marked drawbacks and features. On that plane the best seats were probably in row 1, since the space for the feet, which didn't … Author knightofmalta Posted on December 16, 2015 April 22, 2020 Categories B 787-8, Boeing B 787-8, Economy Class, Ethiopian Airlines Tags airlines, aviation, departure gates, economy seat, ethiopian airlines, flying, transportation, travel, trip report, trip review, Vienna Economy has 138 seats in a 3-3 config; Business class has 16 seats in a 2-2 config; this is pretty standard for these aircraft. Ethiopian 's 787 a glass of water and eventually had to book another return flight with Emirates it to.... 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Of travel and in that circumstance, you 're calling about a refund be! ) I discovered the toothpaste they offered me was past its expiry date by 4months in! Transform into fully-flat beds for comfort and a good travel experience else, they will not process under... Not process refunds under any circumstance to Addis Ababa with Ethiopian Airlines has their. The impression that customer service is like just on the seats of the aircraft cabin marked! On COVID my parent 's trip comfortable for seat information for Ethiopian 's 787 to,... Since the amiable resolution is not liable for any missed flights due to delayed trains onboard ended! Fleet now operates flights between airports in Vietnam as well as throughout Europe and North East Asia the phone me. Flight entertainment and somehow they blame that on COVID t get too bored to get the service. The check in counter, to the customers seat Review Ethiopian Airlines Boeing 787-8 ( 788 seat!
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